REFUND & CANCELLATION POLICY
This Refund & Cancellation Policy applies to bookings made through FareScanner.travel and should be read together with our Terms & Conditions.
1. Airline-Controlled Rules
All flight bookings are subject to the fare rules and conditions set by the airline. These rules determine eligibility for cancellations, changes, and refunds.
2. Cancellations & Changes
• Some tickets may be non-refundable or non-changeable
• Change or cancellation fees may apply
• Fare differences may be charged by the airline
Users are responsible for reviewing fare rules before booking.
3. Refund Processing
Where a refund is permitted:
• Refunds are processed only after confirmation from the airline
• Refunds are issued to the original payment method
• Processing times typically range from 7 to 45 business days, depending on the airline and payment provider
4. Service Fees
FareScanner.travel service fees are generally non-refundable, unless explicitly stated at the time of booking.
5. No-Show & Missed Flights
No-show or missed flights may result in forfeiture of the ticket value, subject to airline rules.
6. Chargebacks
Users are encouraged to contact FareScanner.travel support before initiating a chargeback. Unjustified chargebacks may result in booking disputes and service restrictions.
7. Contact
For assistance with refunds or cancellations, please contact us through the support options on FareScanner.travel.